Refund & Returns Policy — PSV Lifestyle Systems™
Last Updated: 2 September 2026
This Refund & Returns Policy explains how refunds, cancellations and returns work for coaching programs, courses, digital products, physical products and Partner Studio Deal listings purchased through PSVLifestyle.com (“PSV”, “we”, “us”, “our”). It should be read together with our Terms & Conditions.
1. Coaching Programs & Training Services
If you change your mind before your program has started or before your first session has taken place, you may request a full refund within 7 days of enrolling. Once your program has started, or once you have attended your first session or received your first coaching deliverable, fees already earned for services rendered are non-refundable, as your coach’s time and program slot have already been committed. If personal circumstances (such as relocation or injury) prevent you from continuing, contact us — we’re happy to discuss pausing, transferring your remaining sessions, or a partial refund for the unused portion of your program, considered on a case-by-case basis.
2. Online Courses & Digital Products
Digital products such as downloadable guides, workout plans, diet/workout generator access and online courses are refundable within 7 days of purchase, provided the content has not been substantially accessed or downloaded. Because digital content can be copied and used immediately, we cannot offer a refund once a course has been substantially completed or a downloadable file has been opened.
3. Physical Products (Supplements & Merchandise)
If a physical product arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund. For hygiene and safety reasons, we are unable to accept returns of opened or used supplements, food items, or personal-care products unless they are faulty. Unopened, unused items in original packaging may be returned within 7 days of delivery at the buyer’s own shipping cost; return shipping costs are non-refundable.
4. Partner Studio Deals Listing Fees
If you are a studio or gym that has paid a listing fee under our Partner Studio Deals program, you may cancel and request a full refund any time before your listing goes live on the site. Once a listing has been published, the listing fee is non-refundable, as the placement and promotion have already been delivered. If you believe your listing was published in error or does not match what was agreed, contact us and we will review it.
5. How to Request a Refund
To request a refund or return, email us at parthiban@psvlifestyle.com or call/WhatsApp 93608 81439 with your name, order or enrollment date, and the reason for your request. We aim to respond within 2 business days.
6. Refund Processing
Once a refund is approved, it will be issued to your original method of payment. Depending on your bank or payment provider, it may take a few business days for the credit to reflect in your account after we process it on our end. If you haven’t received an approved refund within 10 business days, please check with your bank or card provider before contacting us again, as processing delays on their end are common.
7. Non-Refundable Items
The following are not eligible for refund: services and coaching sessions already delivered; digital content that has been substantially accessed; opened or used supplements and personal-care items (unless faulty); and Partner Studio Deal listings that have already gone live. Discounted or promotional-offer purchases follow the same policy as regular-priced purchases unless stated otherwise at the time of sale.
8. Changes to This Policy
We may update this Refund & Returns Policy from time to time. The latest version will always be published on this page with the updated date.
9. Contact Us
If you have any questions about this Refund & Returns Policy, please contact:
PSV Lifestyle Systems™
Founder: Parthiban Selvam
Website: PSVLifestyle.com
Email: parthiban@psvlifestyle.com
Phone: 93608 81439
Address: ARMOR GYM, Valluvar Nagar, Sithalapakkam, Chennai – 600126.